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Context Help

If you feel lost inside our hosting Control Panel, the very first step you should take is to press the Help button, which is visible on each and every page. A context menu will appear. It includes thorough info about all the actions that you can carry out on the page in question. Each pop-up window shows up on the same page so that you can swiftly return to your work.

Video Tutorials

We have a huge library of instructional video clips describing how to use our Control Panel. They're made for those of you who want to see how things are getting done rather than just reading articles. Thus, everyone can quickly find their way around our Control Panel by merely watching our step-by-step educational video clips.

F.A.Q.

If you can't discover the solution you are looking for, take a glimpse at our extensive Frequently Asked Questions section, which includes questions asked by real clients and provides real solutions. We frequently update our Frequently Asked Questions section with new questions & answers so as to embrace all the new additions and innovations associated with our web hosting platform.

Ticketing System

If you still can't find the answer you need in the Frequently Asked Questions database either, you can contact our fantastic team of tech support engineers available 24-7 and ready to help you with any issue. Each trouble ticket you open will be responded to within sixty minutes (the average response time is approximately twenty minutes), so you will not have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 182903

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com